Update

The lady from Home Depot in Georgia was supposed to call me yesterday to tell me what's going on here, but she didn't. (As you know, I've had no kitchen since July 2.)

So, when I got home from work, I called her and left a message. Then I called Customer Care and talked with someone (Customer Care is open till 8:00 p.m.). The latest news is that the permits are now awaiting approval by Miami-Dade County, which should happen next week. (I didn't mention the hurricane.) We had a nice talk. Of course (as I've said), the permits should have been obtained before Home Depot demolished the kitchen. Anyway, she was very sympathetic.

When I suggested that for all my trouble they might consider giving me some kind of "freebie," she said it was noted in my file that I was seeking "compensation" (the letter I wrote them over a month ago suggested I get an "allowance"). She implied that that issue would be addressed once the kitchen was done to my satisfaction. Hallelujah.

This is a major screw-up on their part, and they obviously know it.

News Flash: I just got a call from Home Depot about getting a refund for $425.01 (the cost of the general contractor's permit). I called them back and the transaction supposedly went through--I just had to give them my account number, for some reason (as if they didn't have it).